Privacy Policy

Who we are

Designing Dialogue (S.H.E.D) is a Community Interest Company (registered no. 12537240). We trade as S.H.E.D, the Social Higher Education Depot.
Registered office: Primary Studios, 33 Seely Road, Nottingham, England, NG7 1NU
Email: shedifesto@gmail.com
Data contact: Sarah Webb, Operations Director

Our website address is:

We will be referred to as ‘S.H.E.D’, ‘we’, ‘us’, ‘our’ in this notice. We are committed to safeguarding and preserving the privacy of your personal information. This Privacy Notice explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

What do we collect and how to we do it?

We collect and securely store the following data:

Non-identifiable information about your activity on our website (weareshed.co.uk) via Google Analytics and other public platforms
Personal identification information provided with consent
Name and email address if signing up to our mailing list
Specific to the purpose, we collect name, address, contact number, email address and age when signing up to our activities

Getting your consent

When we collect personal data we ensure we have the data subject’s consent and that they understand they have the right to withdraw that consent at any time. Consent must be:

Specific to the purpose for which we are using the data
Unambiguous
Active not implied: silence is not consent. We will therefore not use pre-ticked boxes, inactivity, failure to opt-out or passive acquiescence as a grounds for valid consent.
Freely given: consent will not be valid if the data subject does not have a genuine and free choice or cannot refuse or withdraw consent without detriment.

Ways in which we may ask for consent:

Written consent
Ticking a box
Clicking a clearly labelled button
Verbal consent (recorded in writing)
Any other statement/conduct that clearly indicated the data subject’s acceptance of the proposed processing of their personal data

How we use your data

We will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:

To email those who have signed up to the mailing list with news and announcements specific to S.H.E.D
Where it is necessary for our legitimate interests (or those of a third party) and your interests, and only where fundamental rights do not override those interests
To perform the contract that we are about to, or have entered into with you
Where we need to comply with a legal or regulatory obligation

Most commonly, your data will be used to:

Help us understand more about you as a user and customer, enabling us to personalise our communications
Conduct research and statistical analysis
Find ways to improve our services, activities and research
Contact you about services, events and company news
Help us ensure that our customers are genuine and to prevent fraud
Help answer any questions or solve issues you may have
Fulfil contracts and partnerships

Who we share your data with

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. They are not allowed to use your data for their own purposes and permission is only granted in accordance with our instructions.

Your personal data will only be shared with third-party providers who:

have an active and necessary relationship with the nature and purpose for which you provided your information
provide support for our services, including but not limited to IT software and system administration
where applicable, professional advisors (acting as our data processors), including our accountants and insurers, HMRC, regulators and other authorities who require reporting of processing activities
or if we choose to sell, transfer or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.

How long we’ll keep your information

Your data is held in accordance with the law. We must keep basic information about our customers for six years after they cease being customers for accounting and tax purposes. To determine the appropriate retention period for personal data, we consider the purpose, amount, nature and sensitivity, as well as the potential risk of harm from unauthorised use or disclosure and whether we can achieve the purpose through other means. In some circumstances, we may anonymise the data you give us for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Keeping your data secure

We have put in place appropriate security measures to prevent your personal data being accidentally lost, used or accessed by unauthorised persons. We limit access to your data to S.H.E.D workers with company system access and authorised third parties who have a business need to know. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Contacting you

From time to time, we’d like to contact you with information that we think you might be interested in. This can include company news and announcements of activities and performances. You will only receive marketing communications from us if you have given us permission to do so. You can opt out of marketing communications at any time by contacting us. Our marketing mailing lists are hosted by Mailchimp, an organisation based in the US, and data held in these mailing list databases are subject to Mailchimp’s own Privacy Policy. You can view this here: https://mailchimp.com/legal/privacy/

Your legal rights

You have the right to request access to the personal data we hold about you in many circumstances – often referred to as a ‘Subject Access Request’. If we agree that we are obliged to provide this information to you, we will provide it free of charge. Proof of identity may be requested.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it
You have the right to object to, or limit our processing of your data if we’re not entitled to do so anymore
You may ask us to delete or remove personal data in the following circumstances:
where this is no good reason for us to continue to process it
where you have successfully objected to us processing it
where we have processed it unlawfully
where we are required to erase it to comply with the law

Please note that we may not always be able to comply with your request of erasure for specific legal reasons. If this is the case, you will be notified at the time of your request. If you would like to exercise any of your rights at any time, please contact us.

Cookies and third party data collection

When you visit certain websites, owners put small files, known as ‘cookies’, onto your computer to collect information about how you use their site. Our website (weareshed.co.uk) currently does not use cookies. This Privacy Notice will be updated in the event that we start using them.

Some of the pages on our site contain embedded content from third-party websites – for example a video from YouTube. Because this content is from another website, we do not control the settings of these cookies. If you want to change your cookie preferences, you’ll need to check the third-party websites for information on how to manage this.

Here’s some information on some of the third-party services we may use on our website:

Google Analytics
We use Google Analytics software to collect information about how you use our websites. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example reviewing the navigation. Google Analytics stores information about:

the pages you visit

how long you spend on each page

how you got to the site

what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

Click here for an overview of privacy at Google

YouTube & Vimeo
We embed videos from YouTube and Vimeo. Embedding content from other websites behaves in the same way as if you had visited their website.
To find out more watch YouTube’s video about Privacy with videos
Click here to read Vimeo’s Privacy Policy

Facebook & Twitter We may embed feeds from Facebook. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Facebook.
To find out more visit Facebook’s Cookie Policy
and Twitter’s Privacy Policy

WordPress
Our website is hosted by WordPress. If you leave a comment on our website, WordPress automatically collects the data shown in the comments form, your IP address and browser suer agent string to help spam detection.
Click here to see the WordPress Privacy Policy

For more information on how to manage, delete and control cookies on your computer, visit www.aboutcookies.org